We help small businesses recover from the pandemic by assisting them in navigating the complex Employee Retention Tax Credit process and claiming high-value tax credit benefits to restore the normalcy of their operations. We are hiring
Business Development Representatives that focus on outreach, prospecting, lead qualification and have a knack for building rapport with clients by explaining our unique service.
Our SDR’s do not focus on closing business, but rather focus on connecting with as many leads as possible, via phone, determining eligibility for tax credits and gathering financial documents. This is a unique opportunity to be part of a company dedicated to making a difference for small businesses across the United States.
Role Responsibilities:- Conduct initial welcome calls with new small business applicants
- Develops rapport and build strong relationships with client/customers
- Follow-up daily with multiple clients via phone and email in a high-volume environment
- Be the first point of contact for new business prospects and determine the next steps for each prospect
- Demonstrate ability to work independently as well as being a productive team member, making outbound calls every day
- Must be an excellent problem-solver and willing to collaborate in a team environment
- Gather client financial information and documentation
- Nurtures these relationships through consistent positive interactions and exceptional customer service
Qualifications:- Comfortable with high volume of outbound calls and talk-time
- Understanding the basics on the phone: talking clearly, quick thinker, career minded.
- Experience in sales, account management, and relationship management (preferred)
- Ability to thrive in a fast-paced environment and able to work independently
- Great written and verbal communication
- You are driven to exceed expectations
- Comfortable and efficient in multitasking
- Bilingual abilities are a plus
Culture:- High energy and fast-paced call center environment
- Work with purpose, you will make an impact daily!
- Metrics and goal driven
- Positive Attitude is a must!
- Focus on the mission – helping small businesses recover from the Pandemic
Education:- High School graduate or equivalent
- College degree (preferred)
